Refund & Return Policy
Effective Date: July 2026
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At LiveLovelyCo, every order is thoughtfully prepared and carefully packaged. We want you to love every item you receive.
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Returns
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Due to the nature of our products, we do not accept returns or exchanges on:
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Loose leaf teas
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Honey
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Body Polish
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Candles
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Any opened or used products
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These items cannot be resold once opened.
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Damaged or Incorrect Orders
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If your order arrives damaged or you receive the wrong item, please contact us within 7 Days of delivery.
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Email: hello@shoplivelovelyco.com
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Please Include:
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Your order number
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Adescription of the issue
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Photos of the damaged or incorrect item
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We'll review your request and, if approved send a replacement or issue a refund.
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Order Cancellations
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Orders may be canceled before they have been processed or shipped.
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Once an order has been shipped, it cannot be canceled.
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Refunds
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Approved refunds will be issued to the original payment method.
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Please allow 5-10 business days for your financial institution to process the refund after it has been issued.
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Questions
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If you have any questions about your order, we're happy to help.
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Email: hello@shoplivelovelyco.com
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Thank you for supporting LiveLovelyCo. Every order means so much to us, and we appreciate you choosing to be part of our community.
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